At Applied Business Solutions (The AB Solutions), we take pride in delivering reliable IT services and high-quality hardware solutions to clients around the world. This Shipping & Service Policy explains how we handle delivery of services, digital products, and physical goods to ensure transparency and client satisfaction.
Nature of Our Deliveries
The AB Solutions provides both digital services (such as consulting, hosting, and software solutions) and physical products (like CCTV systems and POS hardware).
Depending on the service type, your order may be fulfilled electronically or via standard shipping.
Digital Service Delivery
Our IT, web, and software services are delivered digitally and often customized for each client.
Delivery Methods:
- Access credentials, project files, or digital assets are sent via email, secure download links, or client portals.
- Consultation or setup sessions are conducted through online meetings, remote access, or ticket-based support systems.
Estimated Delivery Times:
- Web Hosting / Cloud Setup: Within 24 hours of payment confirmation.
- Domain & SSL Activation: Within 1 business day.
- Software or App Development: As per project agreement or milestone plan.
- IT Consultation or Advisory: Scheduled within 1–3 business days after request.
All service timelines are estimated and may vary based on project scope, client response time, or third-party dependencies (e.g., registrars, APIs, or payment clearance).
Hardware & Equipment Shipping
For products like CCTV systems, servers, or POS hardware, we provide safe and timely global shipping.
Processing & Dispatch:
- Orders are processed within 2–4 business days after full payment verification.
- All products are tested and quality-checked before dispatch.
- Shipments include tracking numbers once handed over to the courier.
Estimated Delivery Time:
- Domestic (USA or Pakistan): 3–7 business days.
- International Shipping: 7–14 business days (depending on destination and customs).
Couriers Used: DHL, FedEx, UPS, TCS, or a regionally preferred logistics partner.
Customs, Duties & Taxes
- International shipments may be subject to customs duties, import taxes, or local fees levied by your country’s authorities.
These charges are not included in the product price or shipping fee and are the responsibility of the buyer.ABS has no control over these charges and cannot predict their amount.
Service Activation & Delays
- We aim to deliver and activate all services promptly. However, ABS is not liable for delays caused by:
- Client-side issues (e.g., incomplete requirements or delayed approvals).
- Third-party service disruptions (e.g., domain registries, hosting vendors, or network providers).
- Unforeseen events such as internet outages, customs delays, or natural disasters.
Failed Deliveries or Re-delivery
- For physical shipments:
- If a package is returned due to an incorrect address or failed delivery attempt, the buyer will be responsible for re-shipping costs.
- Digital deliveries will be reissued to the verified email address if access issues are reported within 48 hours of delivery.
Ownership & Risk
- Ownership of hardware products transfers to the buyer once full payment is received and the shipment is handed to the courier.
ABS is not responsible for loss or damage that occurs after dispatch, though we will assist in filing courier claims if applicable.
Contact
For all legal and policy-related inquiries:
📧 billing@theabsolutions.com
📍 Plot # 1J 1/3, Nazimabad #1, Karachi, 74600
📞 +1 (214) 286-9397 | +92 300 820 4351
Policy Changes
ABS reserves the right to update this policy periodically to reflect operational or legal changes.
Any modifications will be posted on theabsolutions.com/shipping-policy with a new effective date.